Dv999 Terms and Conditions – Must be read before use

Introduction & Eligibility

Dv999 (referred to as "the Platform" or "we") is an online gaming service designed for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and dv999. By accessing, browsing, or using the dv999 platform in any way, you are deemed to have read and fully accepted these Terms and Conditions.

You must be at least 18 years of age and online gaming must be legally permitted in your jurisdiction. By registering on dv999, you confirm that you meet these requirements. If you do not agree to these Terms and Conditions, please do not use the platform.

Dv999 reserves the right to update these Terms and Conditions at any time. Continuing to use the platform after changes are published will be taken as your acceptance of the new terms. Please visit this page regularly to stay up to date.

Account Registration & Verification

To register an account on dv999, you must provide accurate and truthful information. Each individual is permitted to hold only one account. If a single person is found to operate multiple accounts, dv999 reserves the right to close all associated accounts and forfeit any funds held within them.

• You must provide your full legal name, date of birth, and mobile number when registering.
• A copy of your national ID card or passport may be requested for account verification.
• Keeping your account password confidential is entirely your responsibility.
• Any unauthorized access to your account must be reported to dv999 immediately.
• Opening an account in someone else's name or identity is strictly prohibited.

Dv999 may request account verification at any time. Until verification is complete, withdrawals and certain other features may be restricted. This process is in place to ensure security and prevent money laundering.

Deposit & Withdrawal Policy

All financial transactions on dv999 are fully secure and transparent. Deposits and withdrawals can be made easily via bKash, Nagad, and Rocket. Full details of our payment policy are provided below:

• Minimum Deposit: BDT 100 (one hundred taka)
• Minimum Withdrawal: BDT 500 (five hundred taka)
• Withdrawal processing time: 15–30 minutes (for verified accounts)
• Payment Methods: bKash, Nagad, Rocket
• Currency: Bangladeshi Taka (BDT)

Dv999 reserves the right to hold payments and request additional verification for suspicious transactions. Identity verification is mandatory for withdrawals exceeding BDT 50,000.

Bonus & Promotional Offers

Dv999 regularly offers a variety of bonuses and promotional deals. Each offer comes with specific terms that must be followed. The general bonus terms are outlined below:

• The welcome bonus is available to new members only and can be claimed once.
• To withdraw bonus funds, you must meet the required wagering amount (typically 20–30x).
• Bonus wagering must be completed within a specified time frame, as stated in the offer details.
• Multiple bonuses cannot be used together unless explicitly stated in the offer.
• Misusing bonuses or attempting to claim them through dishonest means will result in account suspension.
• Dv999 reserves the right to modify or cancel any bonus offer at any time.

Separate terms also apply to reload bonuses, cashback, and VIP benefits. Please read the details of each offer carefully.

Gaming Rules

All games on dv999 are powered by internationally certified Random Number Generators (RNG), ensuring that every outcome is entirely random and not predetermined. dv999 does not interfere with game results in any way.

• The rules for each game are clearly displayed within the game interface.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• In Live Casino games, the dealer's decision is considered final.
• Sports Betting outcomes are determined using data from recognized international governing bodies.
• In the event of a dispute over a game result, the decision of dv999's customer support team is final.

Prohibited Activities

• Creating multiple accounts under the same person's name or from the same device.
• Attempting to gain fraudulent benefits by exploiting the bonus system.
• Attempting to damage the platform through hacking, phishing, or any form of cyber attack.
• Attempting to gain unauthorized access to another user's account.
• Money laundering or using funds from illegal sources.
• Attempting to play using automated bots or software.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.

Privacy & Personal Data

Dv999 collects, stores, and uses your personal information solely for the purpose of providing our services. We never sell your data to third parties. However, we may be required to share information with government authorities when legally obligated to do so.

We use SSL 256-bit encryption to protect your information. We recommend enabling two-factor authentication to keep your account secure. For more details, please see our Privacy Policy Read the page.

Responsible Gaming Policy

Dv999 believes gaming should be a source of entertainment, never a cause of addiction. We encourage all our members to play responsibly. To support this, dv999 provides the following tools and features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set limits on how much you wager within a given period.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Check: Review a summary of your gaming activity at regular intervals.

For more details, visit our Responsible Gaming Visit the page.

Account Closure

You may close your dv999 account at any time. Be sure to withdraw your balance before doing so. Account closure requests must be submitted through customer support.

Dv999 also reserves the right to close your account for the following reasons:

• Violation of these Terms and Conditions.
• Involvement in fraudulent or deceptive activities.
• For legal or regulatory reasons.
• Account inactive for an extended period (over 12 months).

Liability Limit

Dv999 is not liable for the following:

• Any loss caused by internet connection issues.
• Delays caused by third-party service failures (such as mobile banking).
• Any loss resulting from sharing your account credentials with others.
• Service interruptions caused by force majeure or unforeseen circumstances.
• Financial losses from game outcomes – this is a normal part of gaming.

Dv999's total liability to you will never exceed the amount currently held in your account. We are committed to providing our services in a fair and transparent manner.

Right to Modify Terms & Conditions

Dv999 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. When changes are made, a notice will be posted on the platform and we will make reasonable efforts to inform you at your registered email address.

Continued use of the platform after updated terms have been published will be considered your automatic acceptance of those changes. We recommend visiting this page regularly to stay informed.

Contact & Complaints

If you have any questions or complaints regarding these Terms and Conditions, please reach out to our 24/7 customer support team. We aim to resolve all complaints within 24 hours.